mdm97 Privacy Policy

This policy explains how we protect and retain the personal information you provide to mdm97, and the purposes for which it is used.

Last Updated: 30 October 2026

Introduction and Purpose of This Policy

This Privacy Policy ("Policy") explains how mdm97 ("we") manages the personal information of users ("you" or "user") of the mdm97 platform. This Policy applies to the mdm97 website (https://mdm97.im) and all related services.

We take your personal data seriously. By using the mdm97 platform, you are considered to have accepted the data processing practices described in this Policy. If you do not agree after reading the Policy, you have the right to decide to stop using the service.

We may update this Policy from time to time, and any changes take effect immediately upon being published on the website. We encourage you to check this page regularly.

Information We Collect

mdm97 collects only the data necessary to provide the service. The types of information we collect are as follows—

2.1 Information You Provide Directly

  • Name, date of birth and contact email address
  • Phone number (for communication purposes)
  • Payment data (KBZPay phone number, Wave Money account, AYA Pay, CB Pay details) — for deposit and withdrawal processing only
  • Identity document data (ID card for 21+ age verification)

2.2 Automatically Collected Data

  • IP address, browser type and version
  • Access timestamps, pages visited
  • Gaming history (games played, transaction amounts)
  • Device model and operating system
  • Cookies and similar tracking technologies

2.3 Data received from third parties

  • Transaction confirmation from the payment processor
  • Network audit data required for investigating disputes

How is your data used?

We use the data we collect only for the following purposes—

Account management

Used to open, verify and maintain your mdm97 account.

Payment processing

Used to securely process deposits and withdrawals and to maintain payment records.

Security and fraud prevention

Monitors for unauthorized access, financial fraud and account breaches.

Customer support

Used to respond to your questions and complaints. Data is needed to provide 24/7 customer support in Myanmar.

Service improvement

We analyze data in aggregate to improve games, promotions and the overall platform experience.

Legal compliance

Data is retained to meet applicable laws and record-keeping requirements.

Cookies and tracking technologies

We use cookies to keep the website running properly and to improve your browsing experience.

4.1 Cookie types

  • Essential cookies — Cookies that are strictly necessary for core website functions (logging in, maintaining sessions). These cookies cannot be disabled.
  • Preference cookies — Used to remember your language, region and other preference settings.
  • Analytics cookies — Used to understand how the website is used and to carry out analysis that helps improve our service.

4.2 Managing cookies

You can decline or delete cookies through your browser settings. However, if you block essential cookies, some features of the website may not work properly.

Third parties and data sharing

mdm97 never sells, rents or distributes your personal information to any third parties in a way that violates your trust. Situations in which data may be shared—

  • Payment service providers — Only the data required to process transactions with KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers is provided.
  • Technology service providers — We work with website support providers (hosting, security) under secure data processing agreements.
  • Legal requirements — Disclosure may be made if a court order is received for legally mandated investigations or legal proceedings.
  • With your explicit consent — In the limited cases not covered here, data will only be shared with your clear and explicit permission.

We have entered into appropriate agreements with the third-party service providers we work with to protect personal data in all transactions.

Data security measures

mdm97 maintains technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration or deletion—

SSL/TLS encryption

All data transfers between the website and your browser are protected with SSL encryption.

Data storage protection

Information stored in the database is encrypted and access is restricted.

Access Control

Only authorized staff can access your data, and they receive privacy policy training.

Continuous Monitoring

The platform is monitored 24/7 to protect your privacy without interruption.

Update Plan

Software and security systems are regularly updated to prevent security gaps.

Data Backup

Regular backups are made and stored securely to prevent data loss.

Please understand that no digital service can be considered completely risk-free. While we work hard to protect your data, we commit to responding immediately if any security breach occurs.

Data Retention Period

We retain data only for as long as needed to fulfil its purpose and to meet legal requirements—

  • Account data — for the legally required period after account closure
  • Transaction data — from the date of the transaction, as required by law
  • Game records — for as long as needed for legal requirements and dispute resolution
  • Cookie data — for the duration of each cookie's lifespan

Once the retention period ends, data is securely deleted or anonymised.

Your Rights

As a user of the mdm97 platform, you have the following rights regarding your personal data—

Right to Access

You can request access to the data we hold about you.

Right to Correction

You can request that incorrect or incomplete data be corrected.

Right to Deletion

You can request deletion of data that no longer needs to be retained for legal reasons.

Right to Restriction

In certain situations, you can request that we restrict how your data is processed.

Right to Data Portability

You can receive the data you have provided in a readable format.

Right to Object

You can request that we stop processing your data for specific purposes.

To exercise any of these rights, contact us at [email protected]. We will try to respond to all requests within 30 days.

Protection of Under-21 Minors

mdm97 services are intended for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21.

If we discover that we have unknowingly collected data from someone under 21, we will delete it immediately. If you are aware of such a case, please notify us at [email protected].

Policy Changes and Notices

mdm97 may update this privacy policy in line with service improvements, legal changes, or technology changes. Any changes will take effect immediately upon publication on the website.

For significant changes, we may notify registered users by email. Continued use of the service after a policy update is considered acceptance of the changes.

If you have any questions or suggestions about this privacy policy, you can contact us at any time at [email protected]. mdm97's 24/7 Myanmar-language customer support team is ready to answer your questions.

Privacy Protection FAQ

We protect payment data such as KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers using SSL encryption. Payment data is handled only for deposit and withdrawal processing and is never sold to any third party.

Yes, you have the right to request data deletion. However, data that must be retained due to legal requirements (transaction records, identity verification data) cannot be deleted. To submit a request, contact us at [email protected].

We never sell or rent your data. We share it only with payment service providers such as KBZPay, Wave Money, AYA Pay and CB Pay to process payments, and with technology partners who handle only what is necessary to deliver the service.

Retention periods vary depending on the type of data and legal requirements. Account data is retained for a legally required period after the account is closed. Once that period ends, the data is securely deleted.

You can disable preference and analytics cookies. However, essential cookies for login and session management must remain enabled for the website's core features to work properly.

If a significant breach affecting your data occurs, we will notify you as quickly as possible through your registered contact channel (email), and will provide details of the incident and the steps taken to address it.

Policy changes will be published on this page and the "Last Updated" date will be revised. For significant changes, we will make every effort to notify registered users in advance by email.

Have questions?

For any questions about your privacy protection, mdm97's 24/7 customer support team is ready to help.

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