Can I resume gambling after my Self-Exclusion period ends?

If you wish to resume playing after your Self-Exclusion period ends, contact support@mdm97.im and send confirmation that the period has ended. We will assist you promptly and wish you all the best as you return to playing.

🛡️ Responsible Gaming

Play safely
with mdm97

Gambling is a form of entertainment. mdm97 provides tools and guidance to help you stay in control of your gambling and maintain a safe environment.

mdm97's Protection Commitment

Gambling is meant to be fun and enjoyable. However, for some people it can get out of control and affect their lives and finances. That is why mdm97 treats Responsible Gaming as one of the core principles of the platform.

We provide tools for self-assessment, session and deposit limits, a Self-Exclusion feature, and a support centre available 24/7 in Myanmar language. If gambling is becoming a problem, you do not have to handle it alone — we are always here.

Important: You must be 21+ to play at mdm97. Anyone under 21 is strictly prohibited from accessing the platform.

21+

Age Restriction

Only players aged 21 and above are allowed to play

Your personal data is protected with SSL encryption
Fair play is guaranteed
24/7 Myanmar language Live Chat support
Self-exclusion tools are available
Deposit and session limits can be adjusted

Tools to control your gambling

mdm97 gives you features to shape your own gambling experience. You can adjust the tools below from your account settings.

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. It is one of the most effective ways to manage your gambling budget.

Session Time Limit

You can set a total weekly play time limit. Setting a limit helps reduce the impact of gambling on your daily life.

Temporary Time-Out

If you want to take a short break from gambling, use the Time-Out tool. You can pause play for 1 to 30 days, and during that period you will not be able to access your account.

Self-Exclusion

If you want to stop gambling for a longer period, choose Self-Exclusion. You can fully close your account for 6 months, 1 year, or longer. Our support team is available 24/7 to help.

Viewing Your Game History

You can check your game history, deposits and withdrawals at any time. This tool is ideal if you want to see a clear picture of your own finances.

Support Contact

For any issue related to gambling, you can reach mdm97's 24/7 Live Chat or email. Service is available in Myanmar language.

Age 21+ Restriction and Youth Protection

In Myanmar, gambling is for people aged 21 and above only. Accessing, registering an account, and making deposits on mdm97 are permitted only for those who are 21 or older.

If you are concerned that children may use your computer or mobile phone, please use browser-level parental control software. Tools that filter gambling sites so children cannot see them are available.

For parents and guardians: Keep your login password private to prevent your child from accessing your account without your knowledge. If you suspect a child is gambling, contact [email protected] immediately.

Child Protection Steps

Password confirmation is required every time you log in
An age verification process must be completed to open an account
Install parental filters on computers used around children
Use app-lock or screen time features on mobile phones
Have open conversations with children about financial responsibility

Check yourself — do you have a gambling problem?

Answer the questions below honestly. If you find yourself answering "Yes" to more of them, consider reaching out for our support.

Do you keep gambling with the feeling that you need to win back money you have lost?
Are you spending more money than your gambling budget?
Has gambling damaged your relationships with family or friends?
Do you feel you have to hide your gambling from your family?

Have you tried to stop gambling but failed?
Do you feel restless or irritable when you stop gambling?
Are you borrowing large sums of money to gamble?
Has gambling affected your work or education?

Get help: If you answered "Yes" to 3 or more of the questions above, please contact our support team via mdm97's Live Chat or [email protected]. We are ready to support you in Myanmar language, 24/7.

Tips for Responsible Gambling

Set a Budget in Advance

Before you play, decide how much you are willing to lose and try your best not to go beyond that amount. When your budget runs out, stop playing.

Play for Entertainment

Gambling is not a way to earn income. Focus more on entertainment and fun, and do not expect winnings as a source of income.

Play Within Time Limits

Playing for hours without a break reduces your ability to make good decisions. Take a break every hour and check in with yourself.

Only Play When You Are in a Good Headspace

Playing when you are sad, tired or drunk can lead to worse decisions. Only play when you are in a good state of mind.

Do Not Play With Borrowed Money

Playing with money borrowed from family, friends or a bank can make financial problems worse. Only play with money you can afford to lose.

Talk Openly

You can speak openly with a trusted family member or friend about gambling. Keeping it hidden only makes the problem worse.

How to Get Help

If gambling is affecting your life, relationships or finances, you do not have to manage it alone. mdm97's support team is available 24/7 in Myanmar language and can be reached through 2 contact methods.

Live Chat (24/7)

Live Chat service with instant responses in Myanmar language

[email protected] — We will respond carefully to any questions related to responsible gambling

We can help with these matters

We can process Self-Exclusion on your behalf
We can set a Time-Out period for you
We can set deposit and play time limits for you
We can provide a breakdown of your gambling history
We are here to listen to any concern you have about gambling

Questions About Responsible Gambling

Frequently asked questions about mdm97's responsible gambling policy and tools

Self-Exclusion is a tool that lets you voluntarily stop gambling for an extended period. To apply for Self-Exclusion on mdm97, contact our support team via Live Chat or email [email protected]. You can set the period for 6 months, 1 year or longer, and your account will not be accessible during that time.

Time-Out is a temporary break lasting from 1 to 30 days, after which you can return to your account. Self-Exclusion is a stricter tool that blocks access for 6 months, 1 year or more. If you feel that gambling is becoming a problem, choose Self-Exclusion.

You can set daily, weekly or monthly deposit limits in your mdm97 account settings under the deposit limit option. You can also ask for help adjusting this via Live Chat. Lowering a limit takes effect immediately, while increasing one may take up to 24 hours.

You must be at least 21 years old to play on mdm97. Age verification is required when opening an account, and we will reject any account registration from anyone under 21.

mdm97's support team is available 24/7 in Myanmar language via Live Chat and email. For matters related to responsible gambling, the team is ready to assist and all personal information will be kept confidential.

If you wish to resume playing after your Self-Exclusion period ends, contact [email protected] and send confirmation that the period has ended. We will assist you promptly and wish you all the best as you return to playing.